Privacy Policy for Seat Me

Effective Date: June 1st 2025
Last Updated: June 24th 2025

1. Introduction

Welcome to Seat Me (“we”, “our”, “us”). We operate a platform that allows users (“you”, “your”) to browse and make restaurant reservations in Albania.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website and any related services.

2. Information We Collect

a. Personal Information

Name
Email address
Phone number
Reservation details (date, time, number of guests)
Any preferences or notes you include with a reservation

b. Usage Data

Pages visited
Clicks, scrolls, and interactions
Referring website or search engine
IP address
Device type, browser, and operating system
Date and time of access

3. How We Use Your Information

Facilitate and confirm restaurant reservations
Communicate with you about your reservations
Improve our platform and user experience
Monitor platform performance and usage trends
Analyze user behavior through analytics tools

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Keep you logged in
Remember your preferences
Understand how users interact with the platform

We use third-party analytics tools such as:

5. Sharing of Information

We do not sell your personal information. We may share your information with:

Restaurants to fulfill your reservation
Service providers who support our platform (e.g., analytics, hosting)
Authorities when required by law or for legal protection

6. Data Retention

We retain your information as long as necessary to provide services and comply with legal obligations. You may request deletion of your data at any time (see Section 8).

7. Data Security

We use reasonable security measures to protect your information. However, no method of internet transmission or storage is 100% secure.

8. Your Rights

You may have the right to:

Access your personal data
Request corrections or deletion
Withdraw consent for certain uses
Object to processing in certain cases

To exercise these rights, contact us at bd@rozafaconsulting.com.

If you wish to delete your account and associated data, please visit our Delete My Data page for instructions.

9. International Users

This platform is intended for use in Albania. If you are accessing it from another country, your data may be transferred or stored outside of your jurisdiction.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with the revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: bd@rozafaconsulting.com